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The problem
Apartment societies still run on WhatsApp groups and paper registers: a complaint about a leaking pipe gets buried in chat, nobody knows whether it was fixed, maintenance dues are tracked in spreadsheets, and notices pinned on the board go unread. Disputes follow — "I paid, you didn't record it." A single role-based portal fixes the workflow instead of the symptoms: a resident files a ticket with photos, staff acknowledge and close it with remarks (leaving an audit trail), the treasurer generates monthly bills from flat-wise charge rules, payments are recorded with receipts, and notices reach every dashboard. Django is a natural fit — batteries-included authentication, a real ORM and an admin back-office for the secretary. This project is a genuine multi-role system students can demo end to end: three logins, one relational schema, and billing logic with edge cases worth discussing in a viva.
Files maintenance complaints and tracks them to resolution.
How it works
- Users log in; Django's authentication routes residents, staff and admins to their own dashboards.
- A resident files a complaint with category, description and photos; the ticket is stored as open and appears in the staff queue.
- Staff acknowledge the ticket and move it through its lifecycle; every change is logged with who made it and when.
- Each month the secretary runs billing: the charge rules compute per-flat amounts, creating bill records and PDF invoices.
- Residents view their bills and payment history; the secretary records payments and issues receipts.
- Notices, amenity bookings and the reports dashboard all run off the same relational schema — flats, users, tickets, bills and payments.
Tech stack:
- Django 4.x web framework (ORM, authentication, admin)
- Python 3.10+
- SQLite for development, PostgreSQL as the production option
- Django templates with Bootstrap 5 for a responsive UI
- WeasyPrint for PDF invoices and receipts
- Pillow for complaint photo uploads
- Gunicorn + Nginx deployment documented
| Parameter | Value |
|---|---|
| Framework | Django 4.x on Python 3.10+ |
| Database | SQLite (development) / PostgreSQL (production-ready) |
| Authentication | Django auth with groups: resident, staff, admin |
| Roles | 3 roles with separate dashboards and permissions |
| Billing engine | Configurable charge rules; monthly bill generation |
| Invoices | PDF invoice and payment receipt per flat |
| Media | Complaint photo uploads via Pillow |
| Deployment | Gunicorn + Nginx documented; runs on any Python-capable host |
Project features
- Role-Based Access: three roles — resident, staff and admin/secretary — enforced through Django auth groups, each with its own dashboard and permissions.
- Complaint Ticketing: residents file complaints with category, priority and photos; tickets move from open to acknowledged to in-progress to resolved with a full status history.
- Maintenance Billing: monthly bills generated from configurable charge rules (per-sqft, flat rate, amenity add-ons), with a PDF invoice per flat.
- Payment Tracking: UPI, cash and cheque payments recorded against bills with receipts; a defaulter list for the secretary.
- Notice Board: the admin publishes notices and meeting minutes, pinned to every resident's dashboard with all-residents or block-wise scope.
- Amenity Booking: residents book clubhouse and gym slots; double-booking is prevented at the database level.
- Staff Work Queue: staff see their assigned tickets, update status and add resolution remarks with timestamps.
- Reports Dashboard: collection summaries, open-ticket aging and expense-versus-collection views for the managing committee.
What is included
- Complete Django source code (apps, templates, static assets)
- Database schema, ER diagram and migration files
- Sample dataset (flats, users, tickets, bills) for demonstration
- Setup guide covering local development and production deployment
- Project report PDF, PPT presentation and viva Q&A document
- Per-role user manual (resident, staff, secretary)
Advantages
- Three roles - resident, staff and admin/secretary - enforced through Django auth groups give each user their own dashboard and permissions, so residents never see committee tooling and staff see only their queue.
- Complaint tickets move from open to acknowledged to in-progress to resolved with a full status history, and residents file them with category, priority and photos.
- Monthly bills are generated from configurable charge rules (per-sqft, flat rate, amenity add-ons) with a PDF invoice per flat, and UPI, cash and cheque payments are recorded against bills with receipts and a defaulter list.
- Amenity bookings for the clubhouse and gym prevent double-booking at the database level, and the notice board pins notices and meeting minutes to every resident's dashboard with all-residents or block-wise scope.
- The reports dashboard gives the managing committee collection summaries, open-ticket aging and expense-versus-collection views from the same data the tickets and bills already produce.
Disadvantages
- Payment recording is manual entry (UPI reference, cash, cheque) - no live payment-gateway integration in the base build, with gateway integration only an optional customization.
- SMS and email notifications need valid provider credentials and are not bundled; the base build uses in-portal notifications only.
- The base build is a monolith with no native mobile app; the Bootstrap UI is mobile-responsive, and a native app is an optional extension.
- PDF invoices need server-side fonts for regional-language text; English invoicing works out of the box.
- Hosting and domain costs are separate; deployment is documented but the server itself is the buyer's.
Limitations & prerequisites
- Payment recording is manual entry (UPI reference, cash, cheque) — no live payment-gateway integration in the base build; gateway integration is an optional customization.
- SMS and email notifications need valid provider credentials and are not bundled; the base build uses in-portal notifications.
- The base build is a monolith with no native mobile app; the Bootstrap UI is mobile-responsive, and a native app is an optional extension.
- PDF invoices need server-side fonts for regional-language text; English invoicing works out of the box.
- Hosting and domain costs are separate; deployment is documented but the server itself is the buyer's.
Frequently Asked Questions
Is this project suitable for a final-year project?
Yes — for Computer Science, IT and Web Development programs. It demonstrates multi-role authentication, relational data modeling, billing logic, PDF generation and deployment, with viva material on Django ORM versus raw SQL, how role permissions are enforced, and billing edge cases like partial payments.
Is the database included?
Yes — the schema, migration files, ER diagram and a sample dataset are all included; it runs on SQLite out of the box with PostgreSQL configuration documented.
Can it be hosted online?
Yes — Gunicorn plus Nginx deployment is documented step by step, and it runs on any Python-capable host or VPS.
Is payment-gateway integration included?
The base build records payments manually against bills; Razorpay or Stripe integration is an optional customization.
Can more modules be added?
Yes — visitor management, polls and a document repository are natural extensions; the schema is documented for extension. Suitable for B.E./B.Tech final-year projects in Computer Science, IT and Web Development.
Components & software requirements
- Django 4.x web framework (ORM, authentication, admin)
- Python 3.10+
- SQLite for development, PostgreSQL as the production option
- Django templates with Bootstrap 5 for a responsive UI
- WeasyPrint for PDF invoices and receipts
- Pillow for complaint photo uploads
- Gunicorn + Nginx deployment documented
Delivery information
Built-to-order project. Delivery timeline is shared after order confirmation based on current queue.
Support terms
Complete documentation, setup guide, and viva preparation included. Support for setup and explanation provided.
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