Home Services Booking Platform

Finding a reliable plumber or electrician is still a referrals-and-prayer process for most households: no fixed prices, no-shows, haggling after the work, and no recourse when the repair fails a week later. This project builds the platform that professionalises it. Customers pick from 40+ services with fixed upfront prices, browse verified professionals with ratings and completed-job counts, choose a day and time slot, and book — paying only after the job is done, with a 30-day warranty on all work. Professionals get bookings with the issue description and address in advance, so they arrive prepared. The scope is one city's service network, which keeps the model (services, professionals, slots, bookings, ratings, warranties) realistic yet fully explainable in a viva.

1. The platform owner configures the service catalogue once: categories, services and fixed prices.
2. Professionals onboard with a profile — trade, experience, service area — and pass the verification step.
3. A customer picks a service or searches ("AC repair"), browses verified pros with ratings, and selects one.
4. They describe the issue, confirm the address, pick a day and a free time slot, and confirm the booking.
5. The professional receives the booking with issue details and arrives in the slot with tools and spares.
6. After the job, the customer pays (online or cash, recorded) and rates the work; the rating updates the pro's profile.
7. The 30-day warranty window is tracked per booking for any rework claims.

Tech stack:

• HTML5 · CSS3 · JavaScript (ES6)
• Node.js · Express
• MySQL · relational schema design
• REST API architecture
• Responsive mobile-first UI
• Slot inventory logic
• Rating aggregation
• Git · version control

• [Service catalogue] 40+ services across plumbing, electrical, cleaning, appliance repair, painting, carpentry, pest control and salon-at-home, each with fixed upfront pricing.
• [Verified professional profiles] Photo-initial profiles with ratings, completed-job counts, experience years and a verification badge.
• [Day-and-slot booking] Five-day picker plus time-slot grid; taken slots are struck through and unbookable.
• [Issue description capture] Customers describe the problem in advance so the pro arrives with the right tools and spares.
• [Upfront pricing, pay-after-job] The price is shown before booking and collected after completion — no haggling.
• [30-day service warranty] Every booking records warranty coverage, building the trust mechanic into the data model.
• [Ratings from completed jobs] Professionals carry ratings computed from finished bookings with job counts as social proof.
• [Booking management] Upcoming and past bookings with one-click free cancellation for upcoming slots.

• Complete source code: customer frontend, professional dashboard, backend API and database schema
• Database migration scripts with realistic seed data (services, professionals, bookings, ratings)
• Setup and deployment guide (local + shared hosting/VPS)
• Professional onboarding guide
• Project report PDF (problem, design, schema, testing)
• PPT presentation for final review
• Viva Q&A preparation document

• Payments are recorded as pay-after-job; integrated online payment collection is a documented extension.
• Professional "verification" is a badge workflow in the demo — real background checks are operational, not code.
• Real-time pro location tracking is not included; arrival windows are slot-based.
• Warranty claims are tracked as records; the dispute-resolution process is operational.
• One city per deployment; multi-city operations are future scope.
• Ratings are seeded realistically in the demo; production would need anti-gaming moderation.